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We are always ready to provide you with professional power solutions. If you have any questions or need product consultation, please feel free to contact us and our team will reply to you within 24 hours.

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Contact Information

Choose the most suitable way to contact us for your needs, and our professional team is always ready to assist you.

Contact

+852-84805811

Email

Technical Consultation and Support

info@doyontek.com

Address

ROOM S032, 2/F, THE CAPITAL, 61-65 CHATHAM ROAD SOUTH, TSIM SHA TSUI, KOWLOON, HONG KONG

Online Customer Service

All-day

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Our Sales Team

We understand that extensive sales experience should ultimately create value for our clients. Our team, with its keen understanding of market trends and extensive experience in negotiation and execution, can precisely match your needs with our solutions and efficiently drive project implementation, ensuring you achieve your expected return on investment.

Emma Chen

Wechat: +86 137 1424 5673

Wa: +86 137 1424 5673

Email: emma@doyontek.com

Ellen

Wechat: +86 137 6039 4225

Wa: +86 137 6039 4225

Email: ellenlan185@gmail.com

Peter Xiao

Wechat: +86 188 7414 0388

Wa: +86 188 7414 0388

Email: peter.xiao0721@gmail.com

Dan

Wechat: +86 131 2879 1847

Wa: +86 131 2879 1847

Email: dan@doyontek.com

Luna Gao

Wechat: +86 150 6423 9870

Wa: +86 150 6423 9870

Email: lunna@doyontek.com

Mike

Email: Mike@doyontek.com

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FAQ

Here are some common questions and answers from customers that may help you quickly find answers.

How to obtain product quotation?

You can obtain product quotations through the following methods: 1) Fill out the contact form online, detailing your needs; 2) Call our sales hotline directly at +852-84805811; 3) Send an email to info@doyontek.com Our sales team will provide you with a detailed quotation within 24 hours.

How long is the delivery cycle for the product?

The delivery cycle for standard products is usually 7-15 working days, depending on the product model and inventory situation. The delivery cycle of customized products will depend on specific needs, usually 15-30 working days. Urgent orders can be prioritized for production. Please communicate with our sales representative for details.

What is the product warranty policy?

We provide comprehensive product warranty services: the product warranty period is 1 year. All warranty services include free repair or replacement of faulty parts. During the warranty period, we provide free technical support and fault diagnosis services.

Does it support product customization?

Yes, we provide comprehensive product customization services. Our engineering team can design and produce cabinets of special sizes, PDUs of specific specifications with special functions according to your specific needs. Please communicate your customization needs through the contact form or directly with our sales team.

How to obtain technical support?

We provide multi-channel technical support: 1) Phone support:+86 188 7414 0388 Transfer to technical support; 2) Email support: peter@doyontek.com 3) Remote assistance: For complex problems, our engineers can provide remote technical support. Emergency technical support is provided 24/7.

Consult now for professional power solutions

Whether you need product selection advice, technical support, or customized solutions, our expert team can provide you with the most suitable advice.

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